Privacy Policy

At Sierra Motors, we value the privacy of our customers and are committed to protecting any personal information you provide us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our dealership, make a purchase, or engage with us through our website and other communication channels.

1. Information We Collect

We may collect personal information from you when you interact with our dealership, including but not limited to:

Personal Identification Information: Name, address, phone number, email address, date of birth, and driver's license information.
Vehicle Information: Make, model, year, and vehicle identification number (VIN) of vehicles you inquire about or purchase.
Payment Information: Credit card information or other payment details for transactions.
Other Information: Details regarding your preferences, requests, and interactions with our dealership, including service history or vehicle repair requests.

2. How We Use Your Information

The information we collect may be used in the following ways:

To process transactions and provide you with the products and services you request, including vehicle sales, financing, and vehicle maintenance.
To communicate with you regarding your purchases, account status, or to respond to inquiries.
To improve our customer service and offer you personalized experiences.
To send marketing materials, including promotions, special offers, and updates about our dealership, if you have opted-in to receive such communications.
To comply with legal obligations, regulatory requirements, and to protect the safety and integrity of our operations.

3. How We Protect Your Information

We use a variety of security measures to protect the confidentiality and security of your personal information. These include encryption, secure servers, and access controls to ensure that your data is not accessed, disclosed, altered, or destroyed without authorization.

However, please be aware that no method of transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We may share your personal information with trusted third parties for the following purposes:

Service Providers: We may work with third-party vendors and service providers to assist in providing our products and services (e.g., financing partners, marketing companies, or vehicle service providers). These third parties are obligated to protect your information and use it solely for the purposes for which it was shared.
Legal and Compliance: We may disclose your information if required by law, to comply with legal processes, or in response to lawful requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we update or correct any inaccuracies in your personal information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your user experience, analyze site traffic, and personalize content. Cookies are small files placed on your device that allow us to track your preferences and behavior on our website.

You can control cookie settings through your browser, but disabling cookies may limit some functionality on our site.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Sierra Motors
6201 Vineland Ave.
North Hollywood, CA 91606
818-358-4004
sierramotors6201@gmail.com